The best customer experiences are built with GCM Pharma Soft

Our customer service and engagement products are powerful and flexible, and scale to meet the needs of any business.

Connect with customers on any channel

The GCM Pharma Soft software platform is where the action is. Customer interactions across phone, chat, email, and any other channel you can imagine, all come together in one place.

Support integrated customer support

GCM Pharma Soft software's is a beautifully simple system for tracking, prioritizing, and solving customer support tickets.

Knowledge base and smart self-service

GCM Pharma Soft is a knowledge base for smart self-service. It helps Pharma industry companies and professionals increase customer and agent satisfaction, while also reducing support costs.

Live chat and messaging

With GCM Pharma Soft Chant and Message you can proactively engage customers—in real-time and in context. That way customer can get the attention they deserve.

Call center software

GCM Pharma Soft makes it easy and efficient for agents to help customers over the phone as part of a seamless omni channel support experience.

Last but not least

Everything you need to be everywhere your customers are, wrapped up in one pretty package.

Contact our sales department to get further information

Dedicated to Your Success

Have a question about your products or want more information on the GCM Pharma Soft Software programs? Contact our sales department.