FAQ

Pharmacy Management Software can often do more than you think to save time and money. What other benefits, features and facts need to be known before going towards Pharmacy Software, everything you will find through our Pharmacy Software FAQs section.

GENERAL FAQs

This is one of the most user-friendly and flexible software that you can run effortlessly by only having basic knowledge about computers.

Our software is so intuitive and user-friendly that users can start using them even without any training, but still we provide training

Yes, we do offer free online demonstration, so that you can determine whether the software is the right fit for you or not.

Absolutely Not! We ensure professional transparency, justified pricing and timely delivery. The charges at times vary as per the additional requirements of the clients, but there are no hidden costs.

SERVICE FAQs

Data migration is the responsibility of our technical team; they install the solution and easily transfer your data from your existing software to GCM Pharma Soft.

The process is initiated by setting up a demo version of the software and then analyzing the existing application for migration. After analyzing the application data and receiving a written confirmation from the client's end, we start the migration process. Once the migration is done, we make the data live and set up the work flow and reports.

The entire installation time required for any New Retail Pharmacy is one week, whereas for other retail pharmacies with some other software, it takes around two to four weeks depending upon the size and complexity of data.

Of course, our software allows you to maintain various user profiles and accounts. It also allows you to manage several other user's administration account that falls under your network chain.

Of course, here you can receive Daily Rx Analysis Report, Drug Usage Summary, Prescriber Usage Summary, Payment Status Report, Profit Report, Loss Making Rx's Report, Transferred Rx Report and DUR Prescription Report amongst many others.

Using GCM Pharma Soft you can easily back-up all your data at the end-of-the-day. Also, for your convenience we do it for you twice a day in the morning and evening. Apart from this, we offer you cloud back-up facility to easily save, access and restore your data.

Yes, with the help of this software you can easily keep a track of all your transactions. Even, you can access daily and monthly analysis, summaries and reports.

Yes, you can easily personalize your account and profile set-up as per your preferences.

SUPPORT FAQs

We are a team of highly motivated professionals aiming to address each and every grievances of the client and ensure that we deliver timely, strategic and quality solutions.

Our knowledgeable technicians are available from 09:00AM to 6:00PM EST to answer any question and resolve any technical issue you may be experiencing.

We try to address all the grievances immediately. Our turnaround time for support request is within 12 business hours whereas sometimes due to the complexity of the issue it may take time, but we still endeavor to resolve it as early as possible.